Hi there! 👋🏽
I’m Mittra, a UX designer and researcher passionate about creating impactful experiences through design. I believe great design comes from focusing on the right questions. My approach can best be described as "be the filter, not the grounds."
I currently work at athenahealth to transform how patients understand their healthcare costs and pay medical bills. I'm an advocate for accessibility and inclusive design. I partner closely with product and engineering teams to define and create designs. I strive to transform ideas and insights into a vision that provides a clear, useful, and desirable outcomes. I was responsible for the end-to-end product design of athena's first ever patient self-service payment plan feature (launched in June of 2023).
When I’m not designing, you’ll find me searching for the best slice of cheese pizza on the east coast, hitting PRs on the squat rack, and surveying every local coffee shop within a 0.5 mile radius.
Originally from Austin, I now live and work in NYC. I'm looking for remote or hybrid opportunities in the NYC area.
Don't just take my word for it...
"I've been incredibly fortunate to have Mittra on my team. As an intern, she immediately jumped right in to a complex problem space. Her internship project became foundational work for a major initiative. In just one summer, it was clear that she had already developed expertise in this space and upholds the values that define what it means to be an "athenista".
As a full-time member of the team, her thoughtful approach to planning user research and synthesizing findings informed her design approach. She brings a wonderful balance of creativity and inspiration from other consumer experiences to give patients facing large medical bills more control and flexibility over their finances. She worked closely with her cross-functional team to deliver high quality experiences to patients, where she became a well-respected representative of the UX team. She has also become a go-to person who is helping all of us understand what it means to design and build more accessible experiences for all.
It's hard to imagine my team without Mittra, but I know that she's going to be a fantastic addition to another great team out there."
Kenny Rosenberg, Director of Experience Design at athenahealth (Manages me directly)
"Inquisitive, committed, and courageous are words that come to mind when I think of Mittra. We quickly realized that there was something special about Mittra, and we immediately made her an offer before her internship ended. The pace at which she matured into a top-flight user experience designer was impressive. She brings a passion for the user and has excellent interpersonal skills to ensure her teammates share that passion. During her tenure, she designed experiences that substantially impacted the athenahealth business on daunting and vital goals. If you want someone to affect your business and culture positively, I highly recommend Mittra."
K.C. Teis, Executive Director of Experience Design at athenahealth
"Mittra is a UX rockstar on a rapid growth trajectory. Don't miss out on an opportunity to work with her!! We've worked side-by-side for the last 2 years, and I've been so impressed with her passion and growth. Mittra is the perfect combination of humble and confident. She's self-aware, eager to learn, takes feedback well, speaks up, and challenges others appropriately. She can work independently and collaboratively. She takes initiative, dives in and tackles tough design challenges, but also knows when to seek help and support. She is a passionate and outspoken advocate for the user while also recognizing when to pick her battles with the scrum team. She has earned the respect of her multi-disciplinary team. Mittra has all the foundational soft skills that you need in a teammate, and the ability to learn any new hard skills very quickly. I whole-heartedly endorse her."
Sara Wells, Principal Designer at athenahealth